Freelance Product Designer

Go Vocal, a global social impact scale-up with its HQ in Brussels, Belgium, works to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by 500+ local governments and organisations in over 20 countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, Go Vocal has given 1,500,000+ community members a direct voice in local politics, has earned recognition as the 'Best Social Impact Startup in Europe', and was featured in outlets such as The New York Times and Forbes. Go Vocal is looking for a freelance Product Designer to join us on our mission to enable millions of people in cities across the globe to shape the future of their communities.

We're seeking an experienced Product Designer to join our team on a flexible retainer basis. You'll work closely with our Head of Product, our Senior Product Designer and engineering team to shape user experiences that make civic engagement accessible and impactful for both administrators and residents:

Your focus:

• Design intuitive workflows for complex enterprise features (permissions, integrations, multi-department collaboration)

• Audit and refine existing platform UX/UI, based on user research and feedback

• Create high-fidelity prototypes and design systems components

• Collaborate with product and engineering in 8-week development cycles (Shape Up methodology)

What we're looking for

Must-haves:

• 4+ years of product design experience, ideally in B2B/B2G SaaS

• Strong portfolio demonstrating end-to-end product design (not just visual design)

• Experience designing for complex workflows and enterprise users

• Proficiency in state-of-the-art design tools (Figma preferred) and AI design tooling

• Self-directed work style suited to async collaboration

Nice-to-haves:

• Experience with civic tech, govtech, or mission-driven products

• Understanding of accessibility standards and inclusive design

• Familiarity with design systems and component libraries

Engagement details

• Commitment: ~40 hours/month on retainer / 2000 EUR/month* (*Depending on location)

• Duration: Minimum 3 months (potential for long-term partnership)

• Location: Fully remote (European time zones preferred)

• Start: ASAP

Interested? Apply here, or send your portfolio and a brief intro to irene@govocal.com